Ford Transit Windshield Replacement
The windshield replacement went smoothly and was performed by a single technician. The handoff between Geico and Safelite was anything but smooth.
- The broken windshield was reported to Geico on January 9, 2020. Informed that Geico would call to schedule a windshield replacement we waited.
- After a week with no call, we called left a message
- Another few days we called left a second message adding “what happens if this windshield fails entirely?”..this time they called back
- We selected Safelite and they said someone would call to schedule an appointment
- The call was not returned, we called again
- Finally Safelite called and scheduled a replacement for one week later
- The day of the install arrives and we are informed that the technician will need a second person to help due to the size of the windshield. Install was scheduled for about a week and a half later, February 9, 2020
- A single technician arrived, installed the windshield, calibrated the front-facing video camera, the time required: 2 hours
- Geico paid Safelite for the install, $0 out of pocket
From Safelite:
Important things to know:
- Before your service can begin, your technician will inspect your vehicle for any preexisting damage and reach out if any damage is found.
- To keep you and our technicians safe, we’re closely following CDC guidelines to prevent the spread of COVID-19.
- We’ll need your keys. If you prefer to limit contact, you’re welcome to leave them in a safe spot inside the vehicle.
- We’ll need at least five feet of space on all sides of your vehicle to complete your service.
- If your vehicle is parked in a covered location, such as a garage, the ceiling height must be at least seven feet.
Need to reschedule? No problem. Please visit [mysafelite.com]
Follow-up #1
We’ve completed the replacement for your 2020 FORD TRANSIT 110.2. Before driving the vehicle, check your receipt email for important post-service info. For questions or warranty info, or to view your receipt, visit https://safl.it/2OpPIwdxx. Thanks again for choosing Safelite!
Follow-up #2
Great news! The camera connected to your 2020 FORD TRANSIT 110.2’s windshield has been successfully recalibrated. View or download your Certificate of Recalibration: https://safl.it/2ZdZX93xx
We have successfully recalibrated the camera connected to your windshield.
You can view your service details below or by visiting mysafelite.com.Service details Vehicle year
Vehicle year Vehicle make Vehicle model 2020 FORD TRANSIT 110.2 VIN Date of recalibration Work order number *************9526 2021-02-09 10:20:58 01833-590049 Store number Technician 05771 Justin
Recalibration guarantee
Your recalibration is guaranteed until either the next recalibration event (as determined by your vehicle manufacturer) or 12 months from the date of recalibration, whichever occurs first.
Need to report an issue?
If you need to report a recalibration issue, please contact us at mysafelite.com.